Dangerous Signs of a PC Virus Infection!

If you take in oxygen to live, you are familiar with classic signs of a computer virus: programs that bluescreen or can't open at all, idiotic pop-ups and infection messages, a slow computer, and notifications from your anti-virus software.
Without a doubt, those are common indications that your PC has been victimized by malware. Perform a Google search and you'll get the same list of symptoms; no matter how many pages you bookmarked.


Dont think you getting a clean bill of health yet. It's possible there's a life-changing trojan or spyware on your laptop and you would be none the wiser until it's too late.
This is about 4 of the sneakiest, but astronomically harmful signs of a computer virus; silent killers that go unnoticed until your precious files are lost, forever.
The deadliest, hidden signs of a computer virus will be revealed to you now.



1.) Tons of spam is being sent out from your addy, that you didn't send.
your email account is sending unauthorized email to your contact list, you’d find out rather quickly, would you not? That's a well known sign of a computer virus! Or maybe it's not?? Malware in your network or on a computer obtain your email user and login when you type it.
Connie Crime will have a field-day spamming the free list of contacts YOU just gave him. Once the dirty-work is done, the emails are removed from the sent folders, thus hiding his tracks. the email address used to send out the email was faked as well. Most likely, Someone is annoyed with getting email from your account, and you're none the wiser!


2.) You have a flashing modem light, showing activity. However, your PC is idle.
Checking out the modem is the last step many people take. They are simply accustomed to a blinking modem. Mark believed the same thing. Mark had no scheduled taks involving the Internetâ€"so why would his modem light keep flashing continuously?
Mark didn't bother to worry about such small stuff, until last week Thursday. And it saved his butt. He had three hidden rootkits on his computer. His antivirus was never aware of these harmful threats. Check that modem light!


3.) A barrage of spam email is suddenly and consistently appearing in your email inbox.
See my #1 point listed above. The only difference is; a cyber-hacker is treating your account like a joyride in a stolen car. This is entirely preventable; secure your email account.
Use extra encryption and password authentication if possible. Make sure your password is "up to snuff"; add a “secret question” and never forget toâ€"micro-manage your email account(s)!!


4.) You aren't using any software on your PC, but the hard disk has a blinking activity light.
Let me ask does anyone check their hard drive light? Certainly not you..huh? That's a HUGE problem. A dead-on sign of a hidden computer virus unsteady light, when no programs are causing it to do so.
Often you have to be pretty tech-savvy to notice this, unless you live a boring life with nothing to do to where you can watch your computer lights status all day. I truly hope your life is not that boring.
Want some good news? Nearly all PCs have a light that goes on and off, or stays lit during usage. A steady blink or consistently lit activity light warrants further inspection. Please keep this in mind!
I am sure these tips will bring a new awareness of how a computer virus can cause damage, beyond the typical malware problems seen in most homes and offices. Always look for warning signs!

Removing Virus From Your System

Viruses could also be divided into two kinds supported their behavior once they unit of measurement dead. nonresident viruses straight off look for totally different hosts that will be infected, infect those targets, and eventually transfer management to the appliance program they infected. Resident viruses don’t look for hosts once they unit of measurement started. Instead, a resident virus tons of itself into memory on execution and transfers management to the host program. The virus stays active among the background and infects new hosts once those files unit of measurement accessed by totally different programs or the code itself.
Nonresident viruses
Nonresident viruses could also be thought of as consisting of a finder module and a replication module. The finder module is liable for finding new files to infect. for each new doable file the finder module encounters, it calls the replication module to infect that file.
Resident viruses
Resident viruses contain a replication module that’s just like the one that’s utilised by nonresident viruses. This module, however, isn’t called by a finder module. The virus tons of the replication module into memory once it’s dead instead and ensures that this module is dead whenever the code is known as to perform a particular operation. The replication module could also be called, as an example, whenever the code executes a file. throughout this case the virus infects every acceptable program that’s dead on the laptop.
If you believe your laptop is infected with an epidemic the foremost effective technique of detection ANd removal is to run associate antivirus scan on the laptop. Open your antivirus scanner through the Windows notification area or through the start Menu and run a full system scan to scan all files on your laptop for an epidemic.
If you're unable additionally into Windows, boot the laptop into Safe Mode and run the scan from among Safe Mode.
Many websites surpass antivirus package companies offer free on-line virus scanning,but you'll additionally do that with the help of some powerful antivirus. With restricted cleansing facilities (the purpose of the sites is to sell anti-virus products). Some websites like Google subsidiary VirusTotal.com allow users to transfer one or plenty of suspicious files to be scanned and checked by one or plenty of antivirus programs in one operation. to boot, several capable antivirus package programs unit of measurement offered without charge of charge transfer from the net (usually restricted to non-commercial use). Microsoft offers associate elective free antivirus utility called Microsoft Security requirements, a Windows Malicious package Removal Tool that’s updated as an area of the regular Windows update regime, associated AN older elective associateti-malware (malware removal) tool Windows Defender that has been upgraded to an antivirus product in Windows eight.
Some viruses disable System Restore and totally different necessary Windows tools like Task Manager and prompt. associate example of an epidemic which will typically|this can be} often CiaDoor. many such viruses could also be removed by rebooting the laptop, coming back into Windows safe mode with networking, then exploitation system tools or Microsoft Safety Scanner.

Computer Repair Tips at Personal Level

The counts of risks and faults associated with a personal computer or laptop are increasing day by day because of the entire dependency of human beings for every personal and professional task of their life. They keep on using it 24 hours without any rest, without any care that is why systems are prone to frequent malfunctioning.

Yes, it is a must requirement to consult a professional when any type of problem occurs in the PC. At the same time some of the general computer issues, not complicated; one can try solving at our personal levels.

For this one needs a brief understanding of certain computer repair tips which might prove beneficial in debugging the problem and also helps in saving lots of time and money of the user. As many issues are related to before and after the computer start up, let’s discuss them separately for more clarity.

· Computer not starting up: You can find out the reason for your system not starting up properly. You can check out the following:

· Checking cable connections: You should thoroughly check for loose connections. Ensure that the cables are firmly pushed into their respective sockets properly. Also confirm whether the power cable is properly connected or not.

· Check laptops battery: Make sure that the battery is charged enough to start the laptop. If not, try plugging in some other power source.

· Start up in safe mode: This helps in investigating the issue with the computer and runs a security scan as the computer starts up. One needs to press F8 and choose the safe mode option from the screen.

· When computer starts up: When there is no problem during the start up process, there might be issues related to slower processing and freezing of the computer window. One can try some of the following tricks to ensure its proper functioning.

· Reboot the system: by shutting down or restarting the PC, files and programs are properly closed and fresh new copies are fetched from the hard drive to begin the processing. Normally restarting solves maximum of computer problems.

· Run security scans program: Make sure that a proper anti-virus is installed. Update it regularly and run the scans so as to delete infectious files and viruses.

· Uninstall programs: In case you find malfunctioning as you install a new software, or you find two versions of similar program in your computer, make sure you uninstall both and reinstall them properly.

· Use only single anti-virus program: Installations of more than one anti-virus occupies more space in the memory and makes it heavy. Many times just because of this our system starts working slowly so one should make sure that only one anti-virus is installed for safety.

· System Repair: If no other tips from the above work, you can choose for Laptop Repair once. You need to insert original windows disk into the drive and restart the system and then press R.

· System Restore: This helps in reverting back the system to last state in which it was working properly. On clicking the option, a restore point along with date will appear so you can choose according to the desired situation.

None of the risks would further damage the computer if one follows these steps carefully to find and solve the problems.

Successful Help Desk Support

As a business owner, the inner working of your company is your responsibility. Whether your help desk is in-house or you outsource customer support, there are ways to ensure the success of your customer service department. Here are five tips for improving help desk support within your company:

1. Mix Your Staff

When it comes to your help desk, customer questions and complaints will be varied. Your customers do not want to be transferred to multiple agents for their issue to be handled correctly. Agents that make up your support team should be a varied bunch. Employ agents that are skilled in customer service, those that are able to help with technical issues, and those that are able to issue refunds and returns. The more varied your help desk support, the less likely your customers are to be placed on hold or transferred multiple times.

2. Evaluate Costs

Take a look at your customer complaint log. If you see a trend emerge, it is often cheaper to spend money putting a permanent fix on the problem than to keep fielding customer complaints. For example, if your agents are spending the majority of time helping people navigate your website, your site needs a serious overhaul. If agents are spending hours on the phone telling customers how to assemble your product, instructions included in your packaging need to be made clearer.

3. Employ Self Service

Give customers a way to resolve their own issues and answer their own questions. Employing self-service solutions can take 20 percent of the load off of your agents. These solutions work well at the lowest level. For example, install software that will allow users to check shipment status by following a prompt and inputting a telephone number. Give customers a way to reset their password for your website over the phone. While these solutions only work well at the lowest levels of service, they free your agents to concentrate their efforts on more important customer issues.

4. Evolve

Be flexible in the way that field customer queries and resolve issues. Just as you need to evolve to grow your company, you should constantly be looking at ways to improve the customer service your company offers. Take a look at your metrics at least once per month. Are call times too long? Are customers transferred too often? Are you issues resolved at a percentage that is higher than average? Your metrics hold the key to improvement; use them wisely.

5. Empower Employees

When employees are given the ability to solve issues on their own, morale is boosted. Happier employees equal motivated employees and, in turn, a better experience for the customer. Give your employees the information and skills that they need to resolve customer complaints in an appropriate manner. No agent should be forced to get authority from a manager to solve a simple problem.